There are four types of communication, defined as an exchange of information.
•The easiest is listening; you ingest information from what others say.
•Two and three are close, but generally reading is the next easiest. Again you ingest.
•Speaking is close. Now you are giving information.
•Writing is by far the toughest communication. Unlike speaking, you must be trained to write, and do it in a way that others understand your information without the give-and-take provided by oral communication.
Tuesday, August 5, 2008
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